Scheduled preventive maintenance and failure response with contractually agreed response times for boardrooms, auditoriums, classrooms, and monitoring centers, regardless of who did the original installation. After-sales service since 2006 in Bogotá, Medellín, and the rest of Colombia.
A plan of periodic checks on your AV systems (boardrooms, auditoriums, classrooms, monitoring centers) to prevent failures before they happen.
A check of your projection, audio, control, and video conferencing systems, after an assessment even if another integrator installed them.
As part of the preventive plan, when the manufacturer releases them and they apply to the installed equipment.
We identify the real cause of the problem in the equipment, the programming, or the integration, not just the visible symptom.
We repair or replace the affected component and fix the control system's programming when that's where the failure lies.
We verify the system is back to running as an integrated whole and deliver a report on the equipment's condition to help plan the investment.
A diagnosis of which equipment in good condition to keep, update, or integrate before proposing replacements, in line with the AVIXA Sustainability program.
For critical operations (auditoriums, monitoring centers, campuses), dedicated technicians at the client's facilities as a complement to the maintenance plan.
The most-used space, and the one most likely to fail at the worst moment: preventive maintenance so video conferencing, audio, and control respond every time.
Operations that can't stop: preventive maintenance and failure response with contractually agreed times for systems that run continuously.
Maintenance plans for boardrooms, video conference rooms, and corporate auditoriums, with contracted after-sales support.
Maintenance for hybrid classrooms, university auditoriums, and simulation centers, where a failure interrupts a class or an event.
Preventive and corrective maintenance for government agencies' monitoring centers and crisis rooms, where availability is critical.
Strong support before and after the sale is central to what we offer. Preventive maintenance, corrective maintenance, and optional dedicated on-site technicians address the sector's most common pain point: unreliable support after installation.
The first question isn't what to buy, but what to keep. We extend the useful life of equipment in good condition and reuse what's viable before proposing replacements, aligned with the AVIXA Sustainability program. Maintaining well protects the client's budget and the environment.
We've provided pre- and after-sales service to audiovisual spaces in Colombia since 2006, with AV industry awards (AV Awards Americas 2025 and CALA Awards 2024) that back the technical quality behind every visit.
Maintenance is carried out by a team that studies the scope of every technology. Crestron Master Gold status and AVIXA's CTS certification are the foundation of a service that knows what to check, what to adjust, and what to keep.
Tell us about the space and your estimated date. A specialist replies during office hours.
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A specialist replies during office hours, Monday to Friday, 8:00 AM to 6:00 PM (Colombia time).
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